Noodle Paradise ("we", "us", or "our") operates the website noodleparadise.net (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our Website, use our store finder , or interact with us.
1. What Personal Information Do We Collect?
We collect only the information necessary for our business purposes. This may include:
- Information you provide voluntarily: name, email, phone, or details submitted via contact forms, franchise enquiries, or feedback.
- Automatically collected information: IP address, browser type, device information, location data (if you use the store finder with geolocation), and usage data (pages visited).
- Cookies and similar technologies: essential cookies for functionality (e.g., map integration) and analytics cookies (e.g., Google Analytics). No marketing/tracking cookies without consent.
We do not collect sensitive information (e.g., health data) unless required and with your consent.
2. How Do We Collect Personal Information?
- Directly from you when you interact with the Website (searching stores, submitting enquiries).
- Automatically via cookies, server logs, third-party tools like Google Maps.
- From third parties such as analytics providers.
Where possible, you can interact anonymously (e.g., browsing without logging in).
3. Why Do We Collect and Use Your Personal Information?
We collect and use your information for:
- Providing Website features (interactive store finder, location searches).
- Responding to enquiries or contact form submissions.
- Improving our Website and services (analytics).
- Complying with legal obligations.
- Sending promotional communications (only with consent; opt-out anytime).
We do not use your information for direct marketing without consent.
4. Disclosure of Personal Information
We may disclose your information to:
- Service providers (hosting, Google Maps and analytics) bound by privacy obligations.
- Law enforcement or regulators if required by law.
We do not sell your personal information. Some providers (e.g., Google) may process data overseas; we take reasonable steps to ensure they comply with Australian privacy standards.
5. Security and Storage
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Data is stored securely in Australia or with reputable providers. We retain information only as long as necessary for our purposes or as required by law.
6. Access and Correction
You have the right to access or correct your personal information. Contact us at privacy@noodleparadise.net to request this.
7. Complaints
If you have a privacy concern, contact us first. If unsatisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this policy; changes will be posted here with the new effective date. See also our Terms of Service.
Contact Us
Noodle Paradise — Email: privacy@noodleparadise.net